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Psychometric Testing Frequently Asked Questions

InterACT-Global is a provider of psychometric and pre-employment testing for employers and businesses. We host an online assessments platform with 50+ available assessments measuring behaviour, personality, emotional intelligence, skills, cognitive abilities and aptitudes, alongside supporting tools such as automated reporting, benchmarking, and interview guides to help interpret results and put them into practice.

Our assessments are used throughout the employee lifecycle, from recruitment and selection through to onboarding, development, and succession planning, giving employers objective, evidence-based insight into candidates and existing staff.

Employers and organisations use our assessments to solve common people challenges in the workplace, such as:

  • Reducing staff turnover
  • Increasing quality of new hires and selection methods
  • Improving employee engagement
  • Reducing conflict in teams
  • Developing effective leaders
  • Graduate and entry-level selection
  • Identifying training and development needs
  • Supporting succession and workforce planning

Our assessments are built to work for anyone making people decisions, no matter the size of your business or the sector you’re in. We work with:

  • Small and medium businesses looking for an affordable, easy way to hire and manage people more confidently
  • Coaches and consultants who use our assessments to support clients with development, team-building or leadership work
  • Recruitment agencies placing candidates across a range of roles and industries, who need fast, reliable insight at scale
  • Offshoring and outsourcing providers hiring remotely across borders, where getting the right fit matters even more
  • Large national and multinational organisations running structured hiring and development programs across multiple teams, sites or countries

InterACT-Global’s head office is based in Brisbane, Australia, and we work with organisations across the country, including Melbourne, Sydney and Perth.

We also have strong network in South Africa, with our main office in Johannesburg.

We service and support organisations worldwide across the UK, Africa, Asia, Europe and the United States.

InterACT-Global offers more than 50 tests and assessments including:

  • Personality
  • Cognitive
  • Reasoning
  • Aptitudes
  • Skills
  • Behaviour (DISC)
  • Emotional Intelligence
  • Situational Judgement
  • Safety and Risk Assessment
  • Microsoft Office Skills

Yes, we understand that every job and industry has different requirements, so we offer tailored assessment solutions to match. Whether you need a specific combination of tests for a particular role, industry-specific benchmarks, or a completely custom assessment built around your selection criteria, we can work with you to design a solution that fits.

Yes, we work with a range of partners, particularly coaches, consultants and recruiters who want to build our assessments into their own services. As a partner, you get access to our full assessments platform, along with special discounts and benefits designed to support your business as it grows.

We also offer accreditation, so you can be trained to confidently interpret and facilitate our assessments with your own clients, giving you an additional, credible tool to strengthen the work you already do.

If you’re interested in partnering with us, get in touch and we’ll talk through what setup makes the most sense for you and your clients

Yes, pre-employment screening is one of the most common ways employers use our assessments. Many of our tests, including personality, cognitive ability, reasoning, and skills assessments, are specifically designed to help you screen candidates objectively before you make a hiring decision.

Using assessments alongside interviews and reference checks gives you a fuller picture of each candidate, not just how they present on the day, but how they’re likely to actually think, behave and perform in the role. This helps reduce hiring risk, minimise bias, and improve the quality and consistency of your hiring decisions.

InterACT-Global’s assessments are some of the most cost effective options available on the market. We offer special discounts for bulk orders to ensure they are affordable to both small businesses and large organisations.

Contact our team to get a custom quote for your needs.

Yes we offer free sample reports and consultations so you can find the right assessment solutions before making a decision.

We strongly believe in first identifying the right assessments for your specific situation and requirements, to ensure you find a solution that will give you the results you need.

Yes, our psychometric tests are frequently used for team development, workshops and conflict resolution.

No.

Unlike many psychometric testing providers, we don’t require that you pay any subscription fee to use assessments or access the InterACT-Global assessments platform.

Yes, our assessments are built on established psychological theory and decades of research. Each tool undergoes a rigorous development process. This process ensures that each assessment is robust, precise, and interpretable.

Our tools are trusted worldwide by HR leaders, recruiters, and organisational psychologists to support better hiring, development, and leadership decisions.

Learn more about the science behind our assessments.

Yes, we run team workshops designed to help your people understand themselves and each other better. Our most popular workshops are built around DISC and Emotional Intelligence, giving teams practical insight into communication styles, working preferences and how to work more effectively together.

Workshops can be tailored to your team’s needs, whether that’s improving collaboration, resolving conflict, or simply helping a new team get to know how they each work best.

If you’re interested in running a workshop for your team, get in touch and we can talk through the right fit for you.

You don’t need to study or memorise content, but how you set yourself up does matter.

To get the most accurate result:

  • Complete the assessment in one sitting

  • Choose a quiet place with minimal interruptions

  • Use a reliable internet connection

  • Avoid multitasking or rushing between tasks

  • Make sure you’re reasonably rested and focused

Most psychometric assessments take between 10–45 minutes, depending on the role and the type of assessment. You’ll be told upfront how long to expect so you can plan your time comfortably.

Some sections may be timed, particularly reasoning tasks, but timing is used to understand how you approach problems — not just how fast you work. You’re encouraged to work steadily rather than rush.

Psychometric assessments aren’t about pass or fail. They’re used to understand how your natural strengths, thinking style, and approach to work align with the role. Your results are considered alongside your experience, interview, and other information — not in isolation.

  • Reasoning and cognitive questions do have right and wrong answers. These sections assess how you analyse information, recognise patterns, and solve problems.

  • Personality and behavioural questions do not have right or wrong answers. They’re designed to understand preferences and tendencies, not judge or score you as “good” or “bad”.

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