1. Emotion Regulation
This emotional intelligence facet measures short, medium, and long term control of one’s own feelings and emotional states.
High scorers have control over their emotions and can change unpleasant moods or prolong pleasant moods through personal insight and effort. They are psychologically stable and they know how to pick themselves up after emotional setbacks.
Low scorers are subject to emotional seizures and periods of prolonged anxiety or even depression. They find it difficult to deal with their feelings and are often moody and irritable. This facet correlates negatively with neuroticism and paranoid personality and positively with adaptive coping styles, and conventional careers.
2. OPTIMISM
Like happiness, this scale is linked to well-being, albeit in a forward-looking way.
High scorers look on the bright side and expect positive things to happen in their life.
Low scorers are pessimistic and view things from a negative perspective. They are less likely to be able to identify and pursue new opportunities and tend to be risk-averse. Along with happiness and self-esteem, this scale reflects your general psychological state at this point in time.
This emotional intelligence facet correlates positively with extraversion, job satisfaction and life satisfaction, and negatively with neuroticism and depression.
3. Empathy
This facet measures the ‘perspective-taking’ aspect of empathy: seeing the world from someone else’s point of view. In other words, it has to do with whether one can understand other people’s needs and desires.
People with high scores on this scale tend to be skilful in conversations and negotiations because they take into account the viewpoints of those they are dealing with. They can put themselves in somebody else’s shoes and appreciate how things seem to them.
Low scorers have difficulty adopting other people’s perspectives. They tend to be opinionated and argumentative and may often seem self-centered. This emotional intelligence facet is characterized by high openness to experience, mood monitoring, and a preference for social careers.