Psychometric Testing Services Australia

InterACT-Global is an Australian-owned provider of psychometric assessment testing services, helping organisations to recruit, develop, engage and retain top talent.

 
example of how InterACT-Global uses psychometric assessments to measure different factors of a candidate, such as Behaviour, cognitive ability and emotional intelligence - also showing suitability for the job

PSYCHOMETRIC TESTING

Make critical people decisions with objective, data-driven insights

Making the wrong people decisions leads to significant unnecessary costs (often 30% to 150% of their annual salary in Australia), wasted time, reduced productivity and recurring engagement and retention problems.

Psychometric assessments are used by organisations across Australia to improve the quality of their people decisions, by providing insights into people’s relevant competencies, personality traits, workplace behaviours and emotional intelligence that interviews alone often miss.

InterACT-Global provides a large range of psychometric assessments, and we work with your organisation to carefully select and implement the specific assessment tools required to solve your unique challenges and make confident, evidence-based people decisions across recruitment, talent management, and leadership development.

engaged and happy employee in the workplace

Hire right the first time with confidence

Psychometric testing gives you an additional objective layer to your selection decisions, to reduce bias, ensure you have a holistic understanding of the person, and match the right people to the right roles.

Save your time and resources

Reduce your time spent interviewing, onboarding and re-training for the same jobs. Psychometric assessments integrate smoothly into your existing recruitment, HR and employee processes.

Manage better - engage and retain your people

Stronger retention starts with better day-to-day experiences. When you understand how people work, what motivates them, and how they communicate, you create the conditions for your best people to stay and succeed.

Personality, behaviour and EQ psychometric assessments

InterACT-Global offers a wide range of behavior, personality, and emotional intelligence assessments, including DISC, TEIQue and OCEAN.

These measure different aspects of how people think, behave, and interact with others in the workplace, helping you understand the “how” and “why” behind people’s actions, for example what motivates them, how they communicate, and how they handle stress.

By revealing these patterns and tendencies, the assessments create a common language for understanding human differences. This enables you to align the right people with the right roles, tailor development and management approaches to each individual, assess leadership potential, and build more effective teams.

Benefits and Applications

  • Reduce hiring mistakes
  • Reduce and resolve team conflicts
  • Accelerate onboarding
  • Engage and motivate each person
  • Support succession planning
  • Improve interview quality
example of InterACT-Global's personality, behaviour and emotional intelligence tests, with sample question

Cognitive ability and aptitude psychometric assessments

Cognitive ability and aptitude tests measure a person’s underlying thinking ability and how quickly and effectively they can learn, reason, and solve unfamiliar problems.

Rather than focusing on job experience or learned skills, these assessments look at core mental abilities. Our assessments measure factors such as: logical, verbal, mathematical, mechanical, visual, spatial, inductive and abstract reasoning.

They assess people’s ability to quickly learn new information, solve problems, think critically, adapt to change, communicate effectively and process and interpret information accurately.

Benefits and Applications

  • Strong predictor of future job performance across most roles
  • Reduce ability-based mis-hires 
  • Identify strong leadership candidates
  • Hiring for challenging, technical roles where quick learning and problem solving are important
example of InterACT-Global's cognitive ability and aptitude psychometric assessments with sample question

Skills and technical ability psychometric assessments

Skills assessments measure a person’s practical, job-relevant ability to complete specific tasks to a required standard. They focus on what someone can actually do, not what they say they can do, by assessing real output such as accuracy, speed, and quality of work.

These pre-employment assessments are typically used for roles where technical or task-based competence is essential from day one, or for targeted onboarding and upskilling strategies.

Our skills assessment service offering includes Microsoft office, word, excel, powerpoint, outlook, data entry, typing and computer literacy. 

Benefits and Applications

  • Screening candidates before interviews to confirm baseline ability
  • Assessing role-specific skills and filtering out underqualified applicants
  • Saves time in interview processes
  • Benchmarking candidates against a consistent performance standard
example of InterACT-Global's skills and technical ability psychometric assessments with sample question

Situational judgement psychometric assessments

Instead of focusing on abstract knowledge, Situational Judgement assessments present realistic scenarios that people are likely to encounter on the job and ask how they would respond. This helps identify how someone thinks through problems, prioritises actions, and makes decisions when there isn’t a single obvious answer.

They are particularly useful when roles require consistent judgement, good people decisions, or the ability to stay effective under pressure.

Benefits and Applications

  • Know how people actually respond in real work situations
  • Reduces risk of poor judgement
  • Differentiate between candidates with similar experience
  • Managers & supervisors
  • Sales roles
  • Service roles
  • Working in teams
example of InterACT-Global's Situational judgement psychometric assessments and question types

Safety and risk management psychometric assessments

Safety and risk assessments evaluate how someone behaves in environments where attention, judgement, and compliance matter. They look at factors such as risk-awareness, reliability, rule-alignment, and how people respond under pressure.

They are widely used in industries where human behaviour has a direct impact on safety and operations. Organisations use them to reduce incidents, improve decision-making, and support a strong safety culture.

Benefits and Applications

  • Pre-employment screening for safety-critical roles (e.g. transport, logistics, manufacturing, energy)
  • Assessing readiness for high-risk or high-responsibility tasks (e.g. equipment operation, field work)
  • Fewer avoidable incidents caused by human error or poor judgement
  • More consistent adherence to procedures and safety standards
  • Better alignment between role demands and individual behavioural tendencies
example of InterACT-Global's dafety and risk psychometric assessments, with example question

Custom industry specific psychometric assessments

Success can look different in every role or industry. Our industry specific psychometric assessments measure the specific traits that are important to success in a variety of jobs across different industries in Australia.

These can asses candidates on a combination of relevant cognitive/aptitude, skills and behavioural traits to identify suitability for a unique job role.

Benefits and Applications

  • Healthcare
  • Law enforcement
  • Accounting
  • Hospitality
  • Retail
  • Staffing & Talent Acquisition
  • Management & supervision
  • Transportation
  • Sales & service
  • Industrial & manufacturing
  • Banking
  • Call centers
example of one of InterACT-Global's industry specific assessments - for healthcare workers

We ensure assessments are accurate, reliable and fair

Job Relevance & Role Mapping

We partner with you to align assessments directly with the specific requirements and seniority of each role. By mapping precise behavioral and cognitive benchmarks to the job level, we ensure your data is highly predictive, legally defensible, and directly relevant to workplace success.

Validity and Reliability

An assessment must be both precise and meaningful. Reliability guarantees that our tools deliver consistent, dependable results over time. Validity ensures those results accurately reflect true workplace capability, directly connecting scores to actual on-the-job performance.

Norms

Our assessments are supported by robust normative data, allowing each candidate’s results to be interpreted in the context of relevant population benchmarks. This means scores are not viewed in isolation, but compared against established averages and distributions drawn from diverse, representative samples.

Scoring

Our scoring methodology is designed to deliver objective, consistent, and interpretable results. Using standardised scoring models, candidate performance is evaluated against validated benchmarks, enabling fair comparisons and clear insights.

Standardisation

Our assessments are built and applied using globally recognised methods, ensuring consistent results and fair evaluation for every candidate. Designed to meet international standards, they can be confidently used across a wide range of roles and industries.

Anti-cheat measures

Our psychometric assessments platform integrates the latest anti-cheat, AI detection and security measures to ensure the results you get are accurate, and safe apply.

Reports that respect your time. Clear, practical, actionable.

Designed for busy managers: Get a clear, structured overview of the candidate, without the unnecessary complexity common in other reports.

Development Actions: Detailed analysis of key strengths, limitations and areas to help them develop.

Management Strategies: Tailored management strategies to improve individual performance and engagement.

Interview Questions: Recommended questions specifically tailored for each individual.

example of psychometric tests results and scores
ecample of psychometric assessment report management strategies

How our testing process works

We work with you in the way that suits your organisation best, either managing the full assessment process end-to-end or training your team to run it internally. In both cases, it integrates seamlessly into your existing workflow and systems.

talent acquisition expert selecting psychometric assessments

1. Select relevant assessments

Select from 50+ scientifically validated assessments, or work with our team to build tailored solutions for your job roles.

candidate completing one of InterACT-Global's psychometric assessments

2. Candidates complete online

Send invitations in seconds. Candidates complete assessments from anywhere through our online assessments platform.

man reviewing InterACT-Global psychometric assessment results

3. Get actionable insights

Receive clear, easy-to-understand reports that guide your hiring and development decisions.

Trusted locally and globally, with assessments validated to international standards

Our assessments are built by expert industrial psychologists and based on well-established psychological frameworks and undergo rigorous scientific development to ensure accuracy, consistency, and real-world relevance. Each tool is validated through extensive research, statistical testing, and ongoing refinement to ensure it measures what it’s designed to measure, reliably and repeatedly. All of our assessments are closely aligned with International Test Commission guidelines for fair and ethical test use.

See how we've helped Australian businesses in every industry achieve success with their people

InterACT-Global has years of experience working with businesses of all sizes across every major industry including: law enforcement, healthcare, hospitality, retail, legal services, accounting, logistics & transportation, engineering, manufacturing, education and not-for-profit. Every organisation we work with has a unique challenge, and we partner with them to create practical, cost effective and effectuve solutions.

39%

Reduction in Turnover

Non-profit hospital using pre-employment testing to solve significant turnover across multiple roles.

80%

Fewer Accidents

Hazmat transporter using safety assessments to solve unacceptably high accident rates.

$750k

Saved Year 1

Major retailer using skills testing to solve employee turnover which was was bleeding profitability.

Get Psychometric Testing Insights Today

Speak with our team of experts in Australia to request a quote, get assessment advice, and explore custom solutions for your organisation’s needs. We have a quick turn around time, and can arrange assessments promptly within the day.

Common questions

Can’t find what you’re looking for? Contact our Brisbane team.

We offer flexible options for organisations of all sizes:

  • Immediate assessments: If you need to assess a candidate quickly, we can handle everything for you. Simply contact us with your requirements, and we’ll get your assessment set up promptly.

  • Larger-scale solutions: If you’re exploring ongoing or organisation-wide assessment programs, our team can guide you. We’ll arrange a discussion to understand your needs and provide a tailored proposal or quote.

Next step: Reach out to us directly via customercare@interact-global.co, or call us at +61 (07) 3607 3823 and we’ll help you choose the best option for your situation.

The cost of a psychometric assessment depends on the type of test, number of participants, and reporting requirements. At InterACT-Global, we focus on keeping assessments cost-effective for organisations of all sizes in Australia.

We offer flexible pricing options, including special rates for high-volume testing, so you can scale your assessments across teams or multiple recruitment campaigns without unnecessary expense. Our approach ensures you gain high-quality, actionable insights while maximising value for your organisation.

You can start immediately. For a single candidate or small group, we can set up the assessment the same day—just let us know your requirements. For larger or ongoing programs, our team will work with you to define your needs and get everything ready as quickly as possible.

Yes. Psychometric assessments provide insights for both recruitment and internal development. They can identify training needs, leadership potential, team compatibility, and engagement strategies for existing employees, while supporting fair and effective hiring for new candidates.

Yes we have a variety of costing packages that can scale with your needs. Buying or ordering large volumes of assessments from InterACT-Global will give you larger discounts and reduced cost per candidate.

Yes. Psychometric assessments can be tailored to suit roles at any level—from entry-level positions to senior executives. Our team will help you select and implement assessments that are appropriate for each job level, ensuring you get meaningful insights every time.

Our extensive assessment library has been developed and validated by industrial and organisational psychologists with over 30 years of experience across a wide range of industries. Each assessment is built on rigorous statistical research and grounded in science, ensuring reliability, accuracy, and meaningful insights.

To learn more, see the science behind our assessments.

InterACT-Global provides over 50 different psychometric assessments, including:

  • Aptitude Tests
  • Cognitive Ability Tests
  • Skills Tests
  • Situational Judgement Tests
  • Personality Assessments
  • Behaviour Assessments
  • Values and Motivators
  • Safety and Risk Assessments
  • Industry Relevant Tests

We also build custom assessment solutions designed to address unique needs for specific jobs or organisations.

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